Privacy Policy

Effective Date: [Date published]

Overview

FlyFortyOne LLC, operating as FORTYONE (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request a booking, join our membership waitlist, or interact with our concierge services.

SMS / Text Messaging Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or transferred. We may provide this information to messaging service providers solely as necessary to deliver messages on our behalf.

What we collect: When you opt in to SMS, we collect your mobile number and a record of your consent, including when and how you opted in and the consent language presented to you.

Why we use SMS: Depending on the messages you choose to receive, we may send booking updates, itinerary notifications, concierge communications, account notifications, membership announcements, and promotional offers.

Your choices: Marketing messages require a separate opt-in. Consent to receive marketing texts is not a condition of purchasing a flight or using our services.

Opt-out: Reply STOP to unsubscribe. You may receive one final message confirming your opt-out.

Help: Reply HELP or contact support@flyfortyone.com.

Message frequency varies. Message and data rates may apply.

Information We Collect

We collect information you provide when completing a form, requesting travel, making a payment, contacting our concierge, or joining a waitlist. This may include:

Contact information: Full name, email address, phone number, and billing address.

Traveler information: Legal name, date of birth, and other information required to arrange your booking.

Travel preferences: Departure and arrival airports, travel dates, cabin preferences, seat requests, and accompanying travelers.

Booking information: Itineraries, reservation numbers, booking requests, and related communications.

Payment information: Billing details, transaction amounts, payment status, and information provided through our payment processor.

Communication preferences: Marketing preferences and records of consent.

If you provide information about another traveler, you must have permission to provide it for the purpose of arranging their travel.

Our website and service providers may also collect technical information, such as your IP address, browser type, device information, and website activity, through cookies and similar technologies.

How We Use Your Information

We use personal information to:

Review travel requests and arrange bookings.

Coordinate with airlines and booking fulfillment providers.

Process payments and provide transaction records.

Send booking updates and respond to support requests.

Manage membership waitlists and related communications.

Send promotional emails or texts where you have provided the required consent.

Maintain and improve our website and services.

Prevent fraud, protect accounts, and resolve disputes.

Meet applicable legal and recordkeeping requirements.

Sharing Your Information

We do not sell your personal information.

We may share information as necessary with:

Airlines and booking fulfillment providers to arrange, issue, manage, or service your requested travel.

Payment processors to process payments, refunds, and payment disputes.

Service providers that support our website, customer communications, data storage, and business operations.

Professional advisers or authorities when necessary to comply with law, respond to lawful requests, or protect legal rights.

Airlines and other independent providers may handle information under their own privacy policies.

The sharing described above does not authorize third parties to use your mobile information or SMS consent for their own marketing. SMS opt-in data is handled as described in the SMS / Text Messaging Privacy section.

Payments

Payments are processed through third-party payment providers. Information submitted through their payment systems is handled according to their privacy and security practices.

Please do not send full payment card numbers or card security codes through email, SMS, or website chat.

Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, remember preferences, and understand how our website is used.

You can manage cookies through your browser settings and any privacy controls available on our website. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain booking and transaction records, resolve disputes, and meet legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected. We may retain limited opt-out records to ensure that your communication preferences continue to be respected.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, or delete your personal information, obtain a copy of it, or restrict certain uses.

To submit a request, contact support@flyfortyone.com. We may need to verify your identity before completing your request.

You may unsubscribe from marketing emails using the unsubscribe link in those emails. To stop SMS messages, reply STOP.

Opting out of marketing emails does not prevent us from sending necessary booking or service-related emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will appear on this page with a revised effective date. Where required, we will provide additional notice or obtain consent.

Contact Us

FlyFortyOne LLC

Operating as FORTYONE

Email: support@flyfortyone.com